Fast & Easy Online Returns

We understand that not every guitar can be the one.

We also understand that returning a high end instrument is never fun. It usually involves a number of calls or emails, waiting for a manager's approval, and the hassle of setting up a return shipment yourself.

That's why we've made our return process as quick and painless as possible.

Here's how it works:

1. Go to
2. Enter your order ID and email address
3. Confirm the return details and print out the shipping label

After that, it's just a matter of handing off the package to a UPS driver (or dropping it at any UPS store). We'll issue a full refund as soon as we receive and inspect the returned item.